Audible Channels Subscription - Follow-Up Survey



A red asterisk (*) indicates required questions.


  1. From which center are you located?*
    EWR
    JAM / RKA
    DAK
    CLK
    SJO


  1. Have you received any questions from customers about the Audible Channels Plan that you had difficulty answering? If yes, please share the questions in the comment box below.*
    Yes
    No


  1. If you answered yes to the previous question, please share the questions you received.


  1. Please rate the following statement: "The training materials and KC resources adequately prepared me to successfully help the customer."*
    Strongly agree
    Agree
    Disagree
    Strongly disagree


  1. Add any additional comments for the above question here.


  1. Please rate the following statement: "While on the contact, I was able to find the information I needed to help the customer."
    Strongly agree
    Agree
    Disagree
    Strongly disagree


  1. Add any additional comments for the above question here.


  1. Please share any other questions you may have that were not answered within the training module or the KC doc.





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