Chat Training - EWR Aug/Sept 2016



A red asterisk (*) indicates required questions.


  1. I feel that the Audible Chat Training I received adequately prepared me for handling live chats with customers. *
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. It’s been about 2 weeks since you started taking chats. Do you have any feedback on the training you received? Some things to consider are:

    - Are there any questions or topics that were not addressed in the training that would have better prepared you for taking chats?

    - Are there any specific contact drivers/scenarios you would've liked to see covered in more depth during the training?

    Please type in your response below.*





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Newark, NJ