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Audible New Lead / Supervisor Training
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- Were you a Team Lead or Manager for Audible prior to stepping into your role at IBEX?*
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- If you answered Yes to the previous question please indicate the position you held (lead or manager) and the amount of time you were in that position.
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- Please rate the following statement: "The topics covered in the training adequately introduced me to the role of Team Lead/Manager?*
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- Add any additional comments for the above question here.
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- On the scale below, how comfortable are you in providing support to agents on the floor?*
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- Add any additional comments for the above question here.
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- Please share any topics that weren't included in the training that you feel would be valuable to a new Team Lead or Manager.
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- Do you have any unanswered questions about your role as Team Lead / Manager following the training?
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