Talking About Audible - Part 2

Please feel free to provide constructive feedback where applicable.
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  1. These customer interviews helped me understand Audible's customer needs and expectations better.
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  1. Please provide any additional thoughts on above question here:


  1. Watching these interviews will help agents in my location understand Audible’s customer needs.
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    Strongly agree   Strongly disagree


  1. Please provide any additional thoughts on above question here:


  1. What ideas do you have to make sure agents in your location apply this knowledge of Audible’s customer needs during their contacts?





Audible Training
Audible.com
Newark, NJ