Premier Customer Care - Session Evaluation

Please answer each question honestly and with total transparency. Your input helps to make each following session even better! Thank you in advance for taking the time to complete this survey!
Name: 


  1. At which Audible Call Center are you located?
    CLK
    DAK
    EWR
    IBX
    SJO


  1. On the scale below, please rate the way the content was explained and presented within the training:
    The information was presented very well.
    The information was presented somewhat well (if you select this rating, using the comment box below, please indicate how the presentation/ explanation of the content could’ve been improved.)
    The information wasn’t presented well (if you select this rating, using the comment box below, please indicate how the presentation/ explanation of the content could’ve been improved.)


  1. On the scale below, based on the training provided, indicate how confident you are supporting MVMs on a contact.
    I am very confident and believe I can handle the contact while referencing the related KC documents.
    I feel somewhat confident and believe I can handle the contact while referencing the related KC documents.
    I do not feel confident and would like additional training. (If you select this option, using the comment box below, please indicate the specific areas/features on which you would like additional training.)


  1. Do you have any questions about the Premier Customer Care that we did not answer within the training module or the KC doc? If so, please list out your questions in the comment box below.


  1. Any additional comments?





Audible Training
Audible.com
Newark, NJ