Audible on Alexa

This survey is designed to assess the focus areas for the upcoming refresher training on Audible on Alexa


A red asterisk (*) indicates required questions.

  1. At which site are you located?*
    EWR
    TLV
    SJO
    CLK
    IBX
    DAK


  1. How confident do you feel in handling Alexa contacts for Audible?*
     
      1 2 3 4 5  
    Extremely Nervous  Extremely Confident


  1. Which of the following areas do you struggle most with while assisting Alexa related contacts?*
    Basic understanding of Alexa devices
    Features for Audible on Alexa
    Commands for Audible on Alexa
    Amazon Alexa app navigation
    None. I feel confident overall


  1. Please elaborate or add specifics for the above question here:
    *


  1. Share an Audible on Alexa related customer query that you had a hard time assisting the customer with






Audible Training
Audible.com
Newark, NJ