Concierge Training WW15

his survey is regarding the delivery of Concierge training by Manfred Barboza Pereira


A red asterisk (*) indicates required questions.

  1. On a scale of 1 through 5 (1 being LEAST effective, 5 being MOST effective), please let us know how effective this training was in educating you on Concierge.*
    1 2 3 4 5


  1. If you would like to provide additional explanation for your response, you can do so here:


  1. Please rate the following statement on a scale of 1 through 5 (1 being STRONGLY DISAGREE, 5 being STRONGLY AGREE)

    The training material was organized and easy to follow.*
    1 2 3 4 5


  1. If you would like to provide additional explanation for your response, you can do so here:



  1. Please rate the following statement on a scale of 1 through 5 (1 being STRONGLY DISAGREE, 5 being STRONGLY AGREE)

    The leaders who presented were prepared and knowledgeable on the topics they facilitated.*
    1 2 3 4 5


  1. If you would like to provide additional explanation for your response, you can do so here:


  1. Please rate the following statement on a scale of 1 through 5 (1 being STRONGLY DISAGREE, 5 being STRONGLY AGREE)

    The trainers presented the content in a way that was organized and easy to follow.*
    1 2 3 4 5


  1. If you would like to provide additional explanation for your response, you can do so here:


  1. Please rate the following statement on a scale of 1 through 5 (1 being STRONGLY DISAGREE, 5 being STRONGLY AGREE)

    The trainers encouraged participation and questions from the entire group.*
    1 2 3 4 5


  1. If you would like to provide additional explanation for your response, you can do so here:


  1. Please rate the following statement on a scale of 1 through 5 (1 being STRONGLY DISAGREE, 5 being STRONGLY AGREE)

    The classroom session included opportunities to practice and reinforce key concepts.*
    1 2 3 4 5


  1. If you would like to provide additional explanation for your response, you can do so here:


  1. Please rate the following statement on a scale of 1 through 5 (1 being STRONGLY DISAGREE, 5 being STRONGLY AGREE)

    I understand the expectations of me as a Concierge Specialist.*
    1 2 3 4 5


  1. If you would like to provide additional explanation for your response, you can do so here:


  1. Please rate the following statement on a scale of 1 through 5 (1 being STRONGLY DISAGREE, 5 being STRONGLY AGREE)

    I understand how I will be able to apply the information I learned when helping customers.*
    1 2 3 4 5


  1. If you would like to provide additional explanation for your response, you can do so here:


  1. Please rate the following statement on a scale of 1 through 5 (1 being STRONGLY DISAGREE, 5 being STRONGLY AGREE)

    I feel confident that with time, I will be able to deliver Concierge level contacts.*
    1 2 3 4 5


  1. If you would like to provide additional explanation for your response, you can do so here:


  1. Do you have any questions that weren’t answered in the training? Is there anything else that we can do to support you? Let us know here!





Audible Training
Audible.com
Newark, NJ