Ticket Escalation Best Practices - Refresher Training 2019
Name: 


A red asterisk (*) indicates required questions.

  1. From which site are you located?*
    EWR
    SJO
    CLK
    TLV
    DAK
    IBX


  1. On a scale of 1 through 5 (1 being LEAST effective, 5 being MOST effective), please let us know how effective this training was in refreshing you on the best practices for ticket escalations.*
    1 2 3 4 5


  1. On a scale of 1 through 5 (1 being LEAST effective, 5 being MOST effective), please let us know how confident you feel in terms of effectively handling a ticket escalation post-training.
    1 2 3 4 5


  1. Do you have any questions that weren’t answered in the training? Is there anything else that we can do to support you? Let us know here!*





Audible Training
Audible.com
Newark, NJ