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Classes
CS Training Team
CS&S-TOCSS, MSC, MNP, SR Small Functions
GLC Nesting SME
KristineP
MNP SME
MSC BTC TLT
MSC SME Qualifying Exam
PP NewHire Wave71_Lipa
PP NewHire Wave72_SR
PP NewHire Wave73.1_Lipa
PP NewHire Wave73.2_SR
PP NewHire Wave74_Lipa
PP NewHire Wave75_RX
PP NewHire Wave76_RX
PP NewHire Wave77.1_Lipa
PP NewHire Wave77.2_SR
PP NewHire Wave77.3_RX
PP NewHire Wave78_RX
PP NewHire Wave79_SR
PP NewHire Wave80_Lipa
PP NewHire Wave81_RX
PP NewHire Wave82_SR
PP TL Refresher
Prepaid BTC TLT
Prepaid Ops Leaders
Prepaid Quality Team
Prepaid SME Qualifying Exam
Prepaid TL Intern Pool
Prepaid Training Interns
Prepaid Training Team
Prepaid TRT Assessment June Data
RB BAC
RB BAC briones
RB BAC cambel
RB BAC castellano
RB BAC dingcong
RB BAC dolfo
RB BAC DSO
RB BAC genobis
RB BAC lapu-os
RB BAC nono
RB BAC OM
RB BAC pillone
RB BAC QA
RB BAC tambasen
RB BAC tan
RB BAC TL
RB BAC TRAIN
RB BAC tua
RB BAC umali
RB BAC vargas
RB LIP acedera
RB LIP anilla
RB LIP beliran
RB LIP dauis
RB LIP DSO
RB LIP luna
RB LIP OM
RB LIP QA
RB LIP talabis
RB LIP TL
RB LIP TRAIN
RB LIP vergara
RB LIPA
RB MKTC
RB MKTC aaron
RB MKTC arandilla
RB MKTC bernaldez
RB MKTC binag
RB MKTC cantor
RB MKTC delos santos
RB MKTC DSO
RB MKTC esguerra
RB MKTC luis
RB MKTC OM
RB MKTC ongray
RB MKTC paguio
RB MKTC panotes
RB MKTC paulate
RB MKTC QA
RB MKTC quinola
RB MKTC rabang
RB MKTC tayag
RB MKTC TL
RB MKTC TRAIN
RB MKTC trinidad
RB MKTC yang
RB USCR beltran
RB USCR de guzman
RB USCR DSO
RB USCR gabor
RB USCR go
RB USCR MKTC
RB USCR OM
RB USCR TL
SP_Nesting Wave 2
TD TLT1 AR Chat Antony Antaran
TD TLT1 AR Chat Marky Lat
TD TLT1 AR Chat Rowena Dizon
TD TLT1 MyAccount Voice Andy Tenorio
TD TLT1 MyAccount Voice Chia Uy
TD TLT1 MyAccount Voice Dondoy Luna
TD TLT1 MyAccount Voice Eugene Recinto
TD TLT1 MyAccount Voice Jeffrey Coronel
TD TLT1 MyAccount Voice Jim Conti
TD TLT1 MyAccount Voice Jonathan Garcia
TD TLT1 MyAccount Voice Mia Lajara
TD_GLC Wave 17_Lan Baluyot
TD_GLC Wave 18_Chris Saguid
Test class
TLT5 TOCSS Andy
TLT5 TOCSS Bebe
TLT5 TOCSS Boogie
TLT5 TOCSS Ianne
TLT5 TOCSS Rowena
TOCCS BOH1 dizon
TOCCS FOH1 Burgos
TOCCS FOH2 cortez
TOCCS FOH3 dizon
TOCCS FOH4 guanzon
TOCCS FOH5 macaraig
TOCCS FOH6 makalintal
TOCCS FOH7 rocafort
TOCCS FOH8 tenorio
TOCSS QA
TOCSS TLs
TOCSS TLT Cycle 4 burgos
TOCSS TLT Cycle 4 Cortez
TOCSS TLT Cycle 4 dizon boh
TOCSS TLT Cycle 4 Dizon SMEs
TOCSS TLT Cycle 4 ladac
TOCSS TLT Cycle 4 RDizon
TOCSS TLT Cycle 4 rocafort
TOCSS TLT Cycle 4 tenorio
TOCSS Trainers
TOCSS Wave 12
Training Testing
Wave 70
Quizzes
Prepaid Competency Checks
Prepaid Competency Check 4_Mar10
Prepaid Competency Check 5_Mar16
Prepaid Competency Check 6_Mar29
Telstra Digital - TLT - 2013
My Account TLT 1
TLT 2
MNP Competency Test TLT
MSC Competency Test TLT 2
Prepaid Competency Test TLT 2
Residential Billing Competency Test TLT2
TOCSS BOH Competency Test TLT
TOCSS Competency Test TLT 2
TLT 3
MNP TLT3
Prepaid TLT Cycle 3
TOCSS TLT 3
TLT 4
Prepaid Test Learn Test Cycle 4
Handling Customer Credit Card Information
Surveys
CI Surveys for RB
CI Training survey - RB Wave 30 - Oct 4
CI Training survey - RB Wave 33.2 - Oct 25
CI Training survey - RB Wave 36.3 - Nov 22
CI Training survey - RB Wave 37.2 - 6Dec
CI Training survey - RB Wave C and 28 - Sep 20
CI Training survey - RB Wave D - Oct 11
CI Training survey - RB Wave E - Oct 18
CI Training survey - RB Wave F - Nov 2
CI Training survey - RB Wave G - Nov 8
CI Training survey - RB Wave H - Nov 15
CI Training survey - RB Wave I - Nov 29
CI Training survey - RB Wave J - 6Dec
CI Training survey - USCR 12 - 13Dec
CI Training survey - USCR 14 - Rache
CI Training survey - USCR 15
CI Training survey - USCR 17
CI Training survey - USCR13 - 24Jan
CI Training survey - USCR24 - 6June week
CI Training survey - USCR25 - 20June week
CI Training survey - Wave 38.4 - 10Jan
CI Training survey - Wave 38.5 - 10Jan
CI Training survey - Wave 39.3 - 17Jan
CI Training survey - Wave 40.3 - 24Jan
CI Training survey - Wave 41.2 - Clancy
CI Training survey - Wave 42.4 - Maricar
CI Training survey - Wave 42.5 - Abi
CI Training survey - Wave 44.2 - Olive
CI Training survey - Wave 44.2 - uscr 16
CI Training survey - Wave 54 - 23May week
CI Training survey - Wave 55 - 6June week
CI Training survey - Wave 56 - 13June week
CI Training survey - Wave 57.2 - 20June week
Credit Management
Credit Management Direct Debit Training
Credit Management Siebel Training
Credit Management Vocal Imaging
Escalation Surveys-CSS FOH
Escalation Survey – Customer Support MNP
Escalation Survey – Customer Support MSC
Escalation Survey – Customer Support Prepaid
Escalation Survey – Customer Support TOCCS FOH
Induction Surveys for RB
Induction Training survey - BCD 41.1
Induction Training survey - BCD 42.3
Induction Training survey - BCD 49.0 -Embedding Week
Induction Training survey - BCD 52.1 - Week 4
Induction Training survey - BCD 52.1 - Week 5
Induction Training survey - BCD 52.1 -Embedding Week
Induction Training survey - BCD 53.1 - Week 2
Induction Training survey - BCD 53.1 - Week 3
Induction Training survey - BCD 53.1 - Week 4
Induction Training survey - BCLD 40.2
Induction Training survey - BCLD 44.1
Induction Training survey - LIPA 39.1
Induction Training survey - LIPA 40.1
Induction Training survey - LIPA 42.1
Induction Training survey - LIPA 55 - Week 1
Induction Training survey - product week 3
Induction Training survey - RB USCR 12
Induction Training survey - RB USCR 12 - week 2
Induction Training survey - RB USCR 12 - week 3
Induction Training survey - RB USCR 12 - week 4
Induction Training survey - RB USCR 12 - week 5
Induction Training survey - RB USCR 12 - week 5 - embed week
Induction Training survey - RB USCR 13 embedding week
Induction Training survey - RB USCR 13 Week 1
Induction Training survey - RB USCR 13 Week 2
Induction Training survey - RB USCR 13 Week 3
Induction Training survey - RB USCR 13 Week 4
Induction Training survey - RB USCR 13 Week 5
Induction Training survey - RB USCR 14
Induction Training survey - RB USCR 14 - week 2
Induction Training survey - RB USCR 14 week 4
Induction Training survey - RB USCR 14 week 5
Induction Training survey - RB USCR 14 week 6 embedding week 1
Induction Training survey - RB USCR 15
.Induction Training survey - RB USCR 15 embedding 1
Induction Training survey - RB USCR 15 week 3
.Induction Training survey - RB USCR 15 week 4
.Induction Training survey - RB USCR 15 week 5
Induction Training survey - RB USCR 16 week 1
Induction Training survey - RB USCR 16 week 2
Induction Training survey - RB USCR 16 week 3
Induction Training survey - RB USCR 16 week 4
Induction Training survey - RB USCR 17 week 1
Induction Training survey - RB USCR 17 week 2
Induction Training survey - RB USCR 17 week 3
Induction Training survey - RB USCR 17 week 4
Induction Training survey - RB USCR 18 week 1
Induction Training survey - RB USCR 18 week 2
Induction Training survey - RB USCR 18 week 3
Induction Training survey - RB USCR 19 week 1
Induction Training survey - RB USCR 19 week 2
Induction Training survey - RB USCR 20 week 1
Induction Training survey - RB USCR 21
Induction Training survey - RB USCR 22 EMBEDDING week 1
Induction Training survey - RB USCR 22 product week 5
Induction Training survey - RB USCR 22 week 1
Induction Training survey - RB USCR 23
Induction Training survey - RB USCR 23 week 3
Induction Training survey - RB Wave 28 - Sep 20
Induction Training survey - RB Wave 28 - Sep 20 - embedding week
Induction Training survey - RB Wave 28 - Sep 20 - week2
Induction Training survey - RB Wave 28 - Sep 20 - week3
Induction Training survey - RB Wave 28 - Sep 20 - week4
Induction Training survey - RB Wave 28 - Sep 20 - week5
Induction Training survey - RB Wave 30
Induction Training survey - RB Wave 30 - embedding week
Induction Training survey - RB Wave 30 - week2
Induction Training survey - RB Wave 30 - week3
Induction Training survey - RB Wave 30 - week4
Induction Training survey - RB Wave 30 - week5
Induction Training survey - RB Wave 33.2
Induction Training survey - RB Wave 33.2 - embed week
Induction Training survey - RB Wave 33.2 - week2
Induction Training survey - RB Wave 33.2 - week3
Induction Training survey - RB Wave 33.2 - week4
Induction Training survey - RB Wave 33.2 - week5
Induction Training survey - RB Wave 36.3
Induction Training survey - RB Wave 36.3 - embed week
Induction Training survey - RB Wave 36.3 week 2
Induction Training survey - RB Wave 36.3 week 3
Induction Training survey - RB Wave 36.3 week 4
Induction Training survey - RB Wave 36.3 week 5
Induction Training survey - RB Wave 37.2
Induction Training survey - RB Wave 37.2 - embed week
Induction Training survey - RB Wave 37.2 - week 2
Induction Training survey - RB Wave 37.2 - week 3
Induction Training survey - RB Wave 37.2 - week 4
Induction Training survey - RB Wave 37.2 - week 5
Induction Training survey - RB Wave 38.4
Induction Training survey - RB Wave 38.4 - embedding week
Induction Training survey - RB Wave 38.4 - week 2
Induction Training survey - RB Wave 38.4 - week 3
Induction Training survey - RB Wave 38.4 - week 4
Induction Training survey - RB Wave 38.4 - week5
Induction Training survey - RB Wave 38.5
Induction Training survey - RB Wave 38.5 - embedding week
Induction Training survey - RB Wave 38.5 - week 2
Induction Training survey - RB Wave 38.5 - week 3
Induction Training survey - RB Wave 38.5 - week 4
Induction Training survey - RB Wave 38.5 - week 5
Induction Training survey - RB Wave 39.3 - embedding week
Induction Training survey - RB Wave 39.3 - week 2
Induction Training survey - RB Wave 39.3 - week 3
Induction Training survey - RB Wave 39.3 - week 4
Induction Training survey - RB Wave 39.3 - week 5
Induction Training survey - RB Wave 39.3 - week1
Induction Training survey - RB Wave 40.3 embedding week
Induction Training survey - RB Wave 40.3 week 1
Induction Training survey - RB Wave 40.3 week 2
Induction Training survey - RB Wave 40.3 week 3
Induction Training survey - RB Wave 40.3 week 4
Induction Training survey - RB Wave 40.3 week 5
Induction Training survey - RB Wave 41.2- week 1
Induction Training survey - RB Wave 41.2- week 2
Induction Training survey - RB Wave 41.2- week 3
Induction Training survey - RB Wave 41.2- week 4
Induction Training survey - RB Wave 41.2- week 5
Induction Training survey - RB Wave 42.4
Induction Training survey - RB Wave 42.4 - embedding
Induction Training survey - RB Wave 42.4 - week 2
Induction Training survey - RB Wave 42.4 - week 3
Induction Training survey - RB Wave 42.4 - week 4
Induction Training survey - RB Wave 42.4 - week 5
Induction Training survey - RB Wave 42.5
Induction Training survey - RB Wave 42.5 - week 2
Induction Training survey - RB Wave 42.5 embedding week
Induction Training survey - RB Wave 42.5 week 3
Induction Training survey - RB Wave 42.5 week 4
Induction Training survey - RB Wave 42.5 week 5
Induction Training survey - RB Wave 44.2
Induction Training survey - RB Wave 44.2 - week 2
Induction Training survey - RB Wave 44.2 - week 3
Induction Training survey - RB Wave 44.2 - week 4
Induction Training survey - RB Wave 44.2 - week 5
Induction Training survey - RB Wave 46.3 week 1
Induction Training survey - RB Wave 46.3 week 2
Induction Training survey - RB Wave 48
Induction Training survey - RB Wave 50
Induction Training survey - RB Wave 50 - week 1 embedding
Induction Training survey - RB Wave 51.2
Induction Training survey - RB Wave 51.2 -embedding week 1
Induction Training survey - RB Wave 51.2 -product week 5
Induction Training survey - RB Wave 52.2
Induction Training survey - RB Wave 52.2 - product week 4
Induction Training survey - RB Wave 52.2 - product week 5
Induction Training survey - RB Wave 53.2
Induction Training survey - RB Wave 53.2 - product week 3
Induction Training survey - RB Wave 53.2 - product week 4
Induction Training survey - RB Wave C - Sep 20 - embedding week
Induction Training survey - RB Wave C - Sep 20 - week2
Induction Training survey - RB Wave C - Sep 20 - week3
Induction Training survey - RB Wave C - Sep 20 - week4
Induction Training survey - RB Wave C - Sep 20 - week5
Induction Training survey - RB Wave D
Induction Training survey - RB Wave D - embedding week
Induction Training survey - RB Wave D - week 2
Induction Training survey - RB Wave D - week 3
Induction Training survey - RB Wave D - week 4
Induction Training survey - RB Wave D - week 5
Induction Training survey - RB Wave E
Induction Training survey - RB Wave E - embedding week
Induction Training survey - RB Wave E - week 2
Induction Training survey - RB Wave E - week 3
Induction Training survey - RB Wave E - week 4
Induction Training survey - RB Wave E - week 5
Induction Training survey - RB Wave F
Induction Training survey - RB Wave F - embedding week
Induction Training survey - RB Wave F - week 2
Induction Training survey - RB Wave F - week 3
Induction Training survey - RB Wave F - week 4
Induction Training survey - RB Wave F - week 5
Induction Training survey - RB Wave G
Induction Training survey - RB Wave G - embedding week
Induction Training survey - RB Wave G - week 2
Induction Training survey - RB Wave G - week 3
Induction Training survey - RB Wave G - week 4
Induction Training survey - RB Wave G - week 5
Induction Training survey - RB Wave H
Induction Training survey - RB Wave H - embed week
Induction Training survey - RB Wave H - week 2
Induction Training survey - RB Wave H - week 3
Induction Training survey - RB Wave H - week 4
Induction Training survey - RB Wave H - week 5
Induction Training survey - RB Wave I
Induction Training survey - RB Wave I - week 2
Induction Training survey - RB Wave I - week 3
Induction Training survey - RB Wave I - week 4
Induction Training survey - RB Wave I - week 5
Induction Training survey - RB Wave J
Induction Training survey - RB Wave J - embed week
Induction Training survey - RB Wave J - week 2
Induction Training survey - RB Wave J - week 3
Induction Training survey - RB Wave J - week 4
Induction Training survey - RB Wave J - week 5
Induction Training survey - USCR 24 - after week 2
Induction Training survey - USCR 24 - after week 4
Induction Training survey - USCR 26 - after week 4
Induction Training survey - USCR 27 - after week 1
Induction Training survey - Wave 51.1 - after week 5
.Induction Training survey - Wave 51.2
Induction Training survey - Wave 54 - after 1st embedding week
Induction Training survey - Wave 54 - after week 4
Induction Training survey - Wave 54 - embedding
Induction Training survey - Wave 54 - week 2
Induction Training survey - Wave 55 - after week 2
Induction Training survey - Wave 55 - after week 2 - (copy)
Induction Training survey - Wave 56 - after week 2
Induction Training survey - Wave 56 - after week 4
Induction Training survey - Wave 58 - after week 5
Induction Training survey - Wave 59 - after week 3
Induction Training survey - Wave 60.1 - after week 2
Induction Training survey - Wave 69.2 final week
Induction Training survey - Wave 69.2 final week - twinkel
Induction Training survey - Wave 69.c final week -olive
Induction Training survey - Wave 70c - jan
Induction Training survey - Wave 70c - jan last week
Induction Training survey - Wave 71.3c - toni
Induction Training survey - Wave 71.3c week 3 - toni
Induction Training survey - Wave 71c - chris - (copy)
Induction Training survey - Wave 71c - chris week 4
Induction Training survey - Wave 72.2c JC Week 2
Induction Training survey - Wave 73.2 week 1 - twinkel
Induction Training survey - Wave 73c
UPSKILL BIGPOND
Telstra Digital
Embedding survey - Tmail Wave 14
Induction Training survey - Tmail Wave 14
Induction Training survey - Tmail Wave 15 - after embed ph1
Induction Training survey - Tmail Wave 15 - after embed ph2
Induction Training survey - Tmail Wave 15 - after embed ph3
Induction Training survey - Tmail Wave 15 - after Mobiles
Tmail Wave 15 - 30-day survey
TOCSS
TOCSS Product Knowledge Survey
Training Excellence June 2011
Training Excellence Survey (June) - GOSC
Training Excellence Survey (June) - Human Capital
Training Excellence Survey (June) - Operations CM
Training Excellence Survey (June) - Operations CSS FOH
Training Excellence Survey (June) - Operations RB
Training Excellence Survey (June) - Quality
Training Excellence Survey (June) - Reporting
Training Excellence Survey (June) - Talent Acquisition
Training Improvement Surveys Q42010
Training improvement survey - MNP Roxas
Training improvement survey - MNP Sta Rosa
Training improvement survey - MSC Roxas
Training improvement survey - MSC Sta Rosa
Training improvement survey - Prepaid Lipa
Training improvement survey - Prepaid Pampanga
Training improvement survey - Prepaid Roxas
Training improvement survey - Prepaid SR
Training improvement survey - Residential Billing Bacolod
Training improvement survey - Residential Billing Lipa
Training improvement survey - Residential Billing Makati CORE
Training improvement survey - Residential Billing Makati USCR
Training improvement survey - TOCCS FOH Lipa
Caterpillar Survey
CI Training Survey - Prepaid Wave 47A Lipa - wc 16May
CI Training Survey - Prepaid Wave 47B Sta. Rosa - wc 16May
CI Training Survey - Prepaid Wave 48 Lipa - wc 23May
Ops Feebdack Form
Participant Observation Form - MSC, MNP, TOCSS BAU Upskills
QA-TL Buddy Survey
RB CET Live CSAT survey
SME Evaluation for CS New Hires
Survey for BIC Buddies - CS&S
Survey for BIC Buddies - TD
What triggers you to create a Callback Activity for CET?