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Group Customer Connections & Operations Training
Lincoln, NE 68521
United States
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Classes
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Activities
Claims games
Matching Procedure Codes and Descriptions #1
Matching Procedure Codes and Descriptions #2
Matching Procedure Codes and Descriptions #3
Claims Week 1
Allowances
Electronic Claims/NEA Attachments
Giving Benefits (Eligibility)
How to Speak Ameritas
Image Processing and Queues
Lotus Notes
Main Menu
Pending
Privacy
Procedure Entry Screen
Reason Codes
Registration Screen
Searching Members and Providers
Summary/Payment Screens
Teeth
Welcome!
Claims Week 2
Calling the DDS
Claimant Inquiry
Correspondence
Electronic Information and Faxing
Frequency Screen
Reading X-rays and Indexing
Telephony
Utilization Review
Claims Week 3
Dental Rewards
Division and Plan Screens
How to COB
Incentive & Takeover
Missing Tooth Clause
Orthodontics Processing
Plan Limit Inquiry
Providers
What is COB?
Claims Week 4
Accounting
Benefit Call Records
CORR and PTE Queues
EEOB
EEOP
EFT
Employee Inquiry/Update
Claims Week 5
COBRA, QMED, & General Requests
Eye Care
FUSION
Fusion Worksheets
LASIK
Sensible Choice
Procedure Codes/Claims
Adjunctive Codes
Bridges
Dentures
Diagnostic Codes
Endodontics (3000's)
Implants
Oral Surgery
Orthodontics Overview
Periodontics 4000's
Preventive Codes
Restorative
Refresher Training
Utilization Review
Dental Select Insurance Basics Hangman
Eligibility Screen
Utilization Review
Quizzes
Archives - claims
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Helpline
Vision Assessment
Surveys
Accuracy Project
COB 1
COB 2
Narrative 1
Narrative 2
Administration
Core Training
New Business Survey
Overall Training Survey
Archived Surveys
2014 Summer Picnic
2015 Souper Bowl Celebration
2016 CDT Review
2018 Theme
2018 Theme Submission
2019 Theme Submission
2020 Theme
45 Day Enrichment Program Survey
45 minute lunch survey
45 minute lunch survey - (copy)
About Me
AfterCall Work
Ameritas Ambassador Nominations
August 2025 Mentoring Survey
AXA International Referral Assistance Program
Benchmark Celebration
Benchmark Celebration - SA
Benchmark Lunch
Benchmark Q&A
Business Continuation
CDT: 2016 follow up
Chair Massages in Wayne
Chair Massages in Wayne 2015
Charity Donations
Charity Donations for San Antonio
Claims Accuracy Action Plan
COB/ORTHO Training
Common Second Review Errors
Community Involvement Committee (CIC) San Antonio
Community Involvement Survey
Customer Service Starts with You!
Customer Service Theme
Customer Service Week
Data Entry Overtime
Dinner Reception Following Seminar
ECHO Survey
Electronic Explanation of Benefit Contest
Extended lunch survey
Feedback on trainers
Flu Shots
Flu Shots 2015
Focus Group
Follow up preference
Follow Up to Associate Engagement Survey to Team Leaders & Trainers
Fort McDowell
Graduation Survey - Training - 2020
Health Care Reform
Help Line Reports
Holds & Transfers - Lincoln
Holds & Transfers - San Antonio
Holds & Transfers - Wayne
Holiday Sweaters
HR Benefits
Husker Tailgate 2013
IVR
Love Taps Donations
Love Taps Donations - (copy)
March of Dimes Bake Sale Contributor Sign Up
Monitors
Monitors - Take 2 :)
Nate Moore - Financial Advisor for Ameritas
New Case Training Program
Open Enrollment Inquiry
Outbound Call Guidelines
Paperless
Potential Topics for Learning Sessions
Provider Signature and K6
Quarterly Agent Satisfaction - Q2
Race for M.S.
Race for the Cure - Breast Cancer Awareness Race
Recognition and Rewards Program Feedback
Recruiting Inquiry - Fallbrook
Recruiting Inquiry - San Antonio
Recruiting Inquiry - Wayne
Recruiting Inquiry A
Recruiting Inquiry B
Relay for Life Bake Sale
Run with the Herd T-shirts
Schedule bid feedback
Second Review Data Entry Part 1
Second Review Data Entry Part 2
Second Review Part 1
Second Review Part 2
Secret Holiday Pals 2014
Shift Bidding Process
Shift Bidding Questions/Concerns
Shift for schedule bid
Shift Preference
Shift Preference June 2014
Shift requests
Simulated Call Information
Simulated Calls
Team Building 2019
Team Detlefsen - Christmas Party Venue
Team Leader Retreat
Team Leader Retreat
Team T-Shirts
Teelworking questionnaire
Third Party Caller Authorization
TL/Manager Meeting Topics
United Way Committee - Wayne
United Way T-Shirts
Virgin Pulse - 5 To Thrive
Volunteer Week
Wayne WorkPride Picnic
Wayne WorkPride Picnic - (copy)
Wellness Survey
Who Wants Lunch?
ZWDriver Access
Buffy Buddy
Buffy Buddy
Buffy Buddy - New Hire
Completion Surveys
Acknowledgement
GAIT TEAM
GAIT New Hire Training
Holiday PTO
2024 Production Holiday PTO
Mentor Program
Mentor Program Opt Out
Sim Call Information Review
Miscellaneous Office Surveys
2013 Race for Prevention of Child Abuse
5 To Thrive
Biggest Loser - Wayne
Build A Burger Fundraiser
Celebrate March Madness
Celebrating Success
Chair Massages in Wayne?
Counting or Goal
Examiner Count or Goal
Feedback Survey for GCCO Leadership Retreat
Flu Shots 2014
Halloween in Wayne
Haven For Hope Fund-Raiser
Holiday Celebration
Holiday Poinsettia Drawing 2015
Holiday Survey
Ice-Cream Social
It's Souper Bowl Time!!
January 18, 2016
Lunch & Learn
March of Dimes Pancake Breakfast
Martin Luther King Day - January 21, 2013
Meetings in Wayne
Omelet Feed
Patio Palooza - San Antonio
Rapid Fat Loss Bootcamp
Run 4 Hope
Service Level Change
Special Invitation
Stop Smoking Support
TeamMates
TeamMates Lunch & Learn - Wayne
United Way Breakfast Event
United Way rootBEER & BRATS Kick-off - Wayne Office
URAC Refresher Completion
Valentines Day Fundraiser
Volunteer Opportunity
Volunteer Survey
Walking Tacos!
Wayne Annual Chili Cookoff
Wayne Blood Drive
Wayne Newsletter
Wayne Quarterly Newsletter
Workpride Luncheon in Wayne
Workpride Picnic 2013
Yearbook Photo Contest
You're Invited!!!
NY DATA
New York Associate Update - NY Standardized Form
New York Associate Update Acknowledgement.
New York Associate Update Acknowledgement 2
New York Associate Update Acknowledgement 3
New York Associate Update Acknowledgement 4
P102
P102 Completion logged - Policies Not on System
P102: FAQ Completion
P102 Important Update
P102: Introduction to Training
P102: Processing Training FollowUp (WebEx meeting)
P102 Training Module Completion
P102 Training Review
Reference Materials - Claims
Coaching Tips
Commands
Eligibility F Key Functions
F Key Functions
Orthodontics Processing Reference
Quick Reference Tooth Chart
Reference Card
Reference Notes
Suggested Scripts
Utilization Review Reference Card
Refresher Training
CSR SRVW Refresher
EDE SRVW Refresher
Suggestions for staff training
Team Leader Feedback
Team Leader Conference suggestions
Team Leader Recognition
Training Surveys
90 Day Post-Training Survey -
90 Day Post-Training Survey -
90 Day Post-Training Survey - February CSA
90 Day Post-Training Survey - January CSA
Graduation Survey - Training
Graduation Survey - Training -
Graduation Survey - Training - CSA
Graduation Survey - Training - Examiner
Work Shifts
Work Shifts
